Why do I try to make things better at work? Is it some deep seeded need to make the world a better place? To always be right? If you are going to go to all the trouble to make your workplace ITIL (look it up - it's too long to explain here) compliant, why go out of your way to make sure you don't actually follow any of the recommendations?
Why when you complain that you don't have enough time to get things done, and two people (one of which is your boss) give you ideas on how to save time and get things done more efficiently - if you don't take their advice - quit bitching about not having enough time.
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